Asking questions is the first step towards understanding — and at CIDCS, we’re here with answers that guide, support, and empower you.”
- ASKED QUESTION
Benefit & what we do?
Find quick answers to common questions about our services, programs, and support. If you can’t find what you’re looking for, our team is here to help.
Our services are designed to support individuals and families from CALD (Culturally and Linguistically Diverse) backgrounds, with a special focus on African communities. However, we welcome anyone who may benefit from our programs and support.
You can reach out to us through our contact page, by phone, or by email. Our team will guide you through the process, explain available programs, and help you access the right support for your needs.
Yes. At CIDCS, we value privacy and confidentiality. All personal information shared with us is treated with respect and protected in line with our policies
- GENERAL QUESTIONS
Frequently asked questions.
Our FAQ section is here to make things simple. From learning how to access our programs to understanding how we work with communities, you’ll find helpful answers to the most common questions. If you still need more details, our friendly team is just a message away.
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Many of our services are free or funded through community programs. If any fees apply, we will explain them clearly before you start.
We offer support in English and a variety of community languages. Our team includes bilingual staff and interpreters to ensure communication is clear and respectful.
Our support is available across Austrailia We also provide some services online for easier access.
CIDCS works closely with multicultural communities and uses a culturally responsive approach. We listen, respect cultural practices, and tailor our programs to meet the needs of diverse backgrounds.
Join Us Today
Ready to experience support that truly understands you? CIDCS is here to help. Our team speaks your language, respects your culture, and is committed to your independence.
